Keeping Your Team Afloat  

60 minute detailed audio presentation by human resources specialist - small business consultant, Peggy Issacson.  Also included is interaction among swim school owners from NSSA and answers to questions they posed to Peggy.

$45 first class post paid domestic from NSSA

 

FEEDBACK:

Kerrie Gordon in Seattle:

Wow! Terrific talk. Peggy did an outstanding job. I thought it was a Four-Star presentation.

It was very timely for me and has given me the tools to handle a few problems/situations today and this week.

Peggy was very professional and clear in her comments and thoughts.  It is nice to know that you are not the only one in the boat worrying about a unique problem or not having the answers to all the questions.  Peggy really helped.

Jan Emler in Texas:

We'd give it a B+.

Dave DuBois in Southern Calif. 

Peggy gave a valuable presentation. It was good to hear the interaction from other swim school people. 

Steve & Laurie Sherman in Northern Calif.

Liked the Keeping Your Team Afloat teleconference call very much.  Thought the info was good.  A very good speaker.  Reaffirming many things, but we also learned some new stuff. 

Fax your credit card order 727 896-3933 or email us to let us know you want to order.

Take a look below at an overview of the presentation . . . then order your tape today.   Play it for yourself.  Then for your managers and supervisors followed by a discussion.

 

KEEPING YOUR TEAM AFLOAT:

BUILDING AND MAINTAINING STAFF

MOTIVATION AND MORALE

 

 

A SPECIAL PRESENTATION FOR

THE NATIONAL SWIM SCHOOL ASSOCIATION

 

BY PEGGY ISAACSON

THE PORTABLE PERSONNEL OFFICE

 

 

OVERVIEW AND OBJECTIVES

 

 

An order that people may be happy in their work these three things are needed: They must be fit for it; they must not do too much of it; and they must have a sense of success in it. - B W. H. Auden, poet

 

Part of being a successful manager is realizing that employees vary widely in their needs, intentions, and behaviors. People bring with them to the workplace various combinations of experiences, perceptions and attitudes that impact their relationships with coworkers, managers, and the organization. It is the manager=s job to understand human nature, particularly as it effects performance on the job, in order to create and maintain a work environment that encourages and allows individuals to do good work and to contribute to the efforts of their work teams.

 

Program Objectives:

  1. Getting their feet wet: What to do right after you hire
  2. Coaching for maximum performance: How to communicate your expectations
  3. Relieving cramped muscles: What you can do about employee stress and burnout
  4. Awarding blue ribbons: Ideas for recognizing and rewarding employee efforts

SOME THEORY

 

Personality є Perception є Attitude є Motivation

 

A. Understanding Human Nature

1. Personality

2. Perception

3. Attitude

4. Motivation

 

B. What Employees Care About

 

 

Your Rating

Actual

Rating

FACTORS INFLUENCING JOB SATISFACTION

Ask Your Staff

 

 

 

 

Feeling of Being in on Things

 

 

 

 

 

 

Job Security

 

 

 

 

 

 

Interesting Work

 

 

 

 

 

 

Personal Loyalty to Employees

 

 

 

 

 

 

Tactful Disciplining

 

 

 

 

 

 

Good Working Conditions

 

 

 

 

 

 

Promotions and Growth in the Company

 

 

 

 

 

 

Good Wages

 

 

 

 

 

 

Sympathetic Help with Personal Problems

 

 

 

 

 

 

Full Appreciation of Work Done

 

SOME INFORMATION

 

 

A. Communicating Expectations:

1. Orientation

 

2. Job Descriptions

 

3. Training

 

 

 

B. Coaching:

1. Elements

 

 

2. Techniques

 

 

    1. Employees you two frequently encounter:
    1. The New Employee
    2. The Inconsistent Employee
    3. The Unbalanced Employee
    4. The Mediocre Employee
    5. The Marginal Employee
    6. The Intolerable Employee

 

 

C. Reducing Stress and Conflict:

    1. Causes:
    2.  

       

       

       

       

    3. Remedies:

 

 

 

 

 

D. Fulfilling Self-Esteem, Achievement, and Recognition Needs:

 

 

 

 

 

 

 

SOME PRACTICAL IDEAS

 

 

Factor

To Dos

Feeling of being in on things

 

 

 

Job security

 

 

 

 

Interesting work

 

 

 

 

Personal loyalty to employees

 

 

 

Tactful disciplining

 

 

 

 

Good working conditions

 

 

 

Promotions and growth in the company

 

 

Good wages

 

 

 

 

Sympathetic help with personal problems

 

 

Full appreciation of work done

 

 

 

>>> Order Your Detailed Tape Today

     Home    Prospective Members    Parents    Members

  Membership    Contact Us    Water Safety